announcements for direct lines, line groups, or attendant
Inform the callers
TAnnounce is a solution for Cisco Unified Communications Manager making it possible to play pre-recorded audio messages for calls coming into direct numbers, attendant number or Line group.
TAnnounce can be used for the following functions:
- Greeting Message, while ringing the destination line
- Redirect on no answer, or busy
- Redirect on closed (depending on schedules)
- Filtering/routing phone calls depending on calling numbers
- Simple Interactive Vocal Server to play messages
In association with a Line Group CUCM or by activating its own call distribution, TAnnounce provides a simple solution for a switchboard or support group, including:
- Welcome message
- Overflow on no answer
- Opening hours
- Call statistics (with Statistics option)
- Desktop popup
TAnnounce, is a non-intrusive solution; stopping TAnnounce does not prevent the distribution of calls.