enhances user productivity
Dial Directly from PC Appplications
Cisco Unified Communications: With ClickNDial, Cisco IP Phone users can easily select a phone number in any application or search for it, in a personal contact list or in the corporate directory, and dial from their PC.ClickNDial CTI module also offers Popup, CTI control, presence, call history.
LyncNDial (Skype for Business via CUCM)
LyncNDial makes it possible to dial a phone call from Microsoft Lync using a Cisco telephone. This
solution is based upon ClickNDial, which should be already deployed for dialing.
ClickNDial for other telephony platforms
Skype for Business
The application is configured to communicate with the Skype for Business application at the
workstation level. The application Skype for Business effects dialing via the Skype for Businessinfrastructure.
Etrali Open Trade
A server hosting telisca Etrali Gateway handles communication between the ClickNDial client
application and the Etrali Open Trade TAPI client. This gateway software emulates the Cisco Web
Dialer SOAP API. Also, older versions of ClickNDial are supported.