Check out our latest offerings and do reach out to us if you have a specific need.
We develop bespoke Finesse gadgets to meet your needs
telisca has developed bespoke Finesse gadgets and applications.
Some of the application examples listed can be proposed as is or can be amended to fulfill your company’s specific requirements.
- Park calls
- Selective recording
- Keep/delete the recording
- Directory browsing
- Agents schedule logout
- Quality of service
- Pause count
- Logged agents count
- Not ready shortcuts
We are happy to develop new applications and features to meet your requirements.
Some of the applications may be only deployed using Finesse resources, others may need a windows server hosting the telisca Framework.