Recording for Microsoft Teams
telisca Recording solution is based on a Recording Manager and one or several Recording Agents.
telisca recording Agent:
- Support audio recording of all types of calls
- Supports pause and resume
- Calls converted to MP3
- Supports consult, transfer and conference calls
- Supports fault tolerant configuration
telisca Recording Manager :
- Archive recordings on an efficient network storage
- Encrypts recordings
- Automatically purges depending on retention delay (per department/company/user)
- Retention delay extension for selected records
- Annotation of recordings with the information provided by the company’s internal directory (Azure AD, CSV)
- Authentication/segmentation of users by Azure AD and Azure AD security groups
- Web interface for searching recordings by last name, first name, location, time, notes and duration with contacts segmented and filtered by department/company
- Listen to streamed recordings via a web interface, with the option to download the recording
- Add notes whilst listening
- Support fault-tolerant configuration
- History of recordings that have been reviewed (date, compliance officer, comments, …)
